Customer care (Export)

15/01/2019: "Customer care (Export)" - Categorie protette

Annuncio dedicato alle persone appartenenti alle categorie protette - legge 68/99.

We are looking for a person to be inserted in our export CC team
He or she will have the following tasks:
1. Daily correspondance with customers (written and spoken)
2. Act as the unique contact point between customers and internal functions (i.e. Marketing, AE, production,
3. Quotation and order creation
4. Orders and shipment follow up with production & warehouse
5. Check of L/C e L/G
6. Check of the set of documents needed for export (B/L , Inv, packing list , certificates when needed)
7. Contact with forwarder to arrange shipment (depending on dleivery terms of the customer)
8. Collect info fom different dept to update teh Sales Report with notes relevant to production, credit , shipment
(bi-weekly activity)
9. Partecipate into bi-weekly call with colleagues based overseas for alignment and sharing information

The ideal candidate is
open minded,
good at nogotiations with strong communication abilities,
structured and well organized
focused on customers needs keeping in mind the company processes and procedures.
He/She has a team spirit humble and cooperative.
English and French
Experienced in the role
SAP experience would be a plus

Orario di lavoro: Tempo pieno

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi della vigente normativa in tema di discriminazioni di genere

Caratteristiche richieste
Area funzionale
Area funzionale:
Area funzionale: Assistenza clienti - Segreteria - Mansione: Data entry / inserimento ordini, Impiegato Ufficio Estero, Segreteria Commerciale
Area funzionale: Commerciale - Vendite - Fiere - Mansione: Back office commerciale / Assistente Commerciale / Preventivisti, Responsabile Export / Export Manager

Regione di residenza
Area di ricerca:
Regione: Veneto - Province: Belluno, Treviso
Regione: Friuli-Venezia Giulia - Province: Pordenone

Titolo di studio
Titolo di studio: Diploma di maturità

Conoscenze informatiche
Conoscenze informatiche:
  • SAP

Lingua preferenziale:
  • Inglese
  • Francese

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